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The tale of a person who is slipping through the cracks of our system
Hi. My name is Mary. I am living through Covid-19, and the fallout, the same as many other people. All of us have a story to tell. However, mine is convoluted, and sadly, shows that there are people out there who fall through the cracks, and have trouble getting ahead again.
My history. I am a single, white, female Veteran. I am 52, and am now homeless. I am disabled with fibromyalgia, depression, and sleep problems, but am not with an official diagnosis, so I do not get SSI, SSDI, or other forms of disability income, nor do I get Veteran's Benefits. I have 4 cats, who were and are part of my emotional support. I have lived in Las Vegas for 10 years, almost 11 years. I was in a relationship this whole time to a person whom I thought it was committed, even though we were polyamorous, and that we had another partner. I did not work, I had gone to school for Medical Administrative Assistant, but never got a job through it. I only had one other job, but with the pain and sleep problems, I did not have a job for a long time. In August, I finally decided "enough was enough" and I would try to make a small part-time income through eBay reselling, because it was something I could do on "my" schedule, whether my pain allowed me to work at 3am or 3pm, whether i worked for 1 hour or 5. I could do small bite-size chunks, or power through one day, and deal with pain the next, mostly sleeping it off. However, my ex-boyfriend, that I was living with, decided to introduce another person to the relationship, and invited her to live with us. Long story short, this became very toxic, and in February, she convinced him to ask me to move out. I had barely developed my eBay to a point that i might have been making $100/week "profit". Despite fear for myself, my property and my cats (because of statements she made), he said that I could stay until 'sometime in April'. However, March 20, he told me that I had to leave that day. The reasoning was with Covid, the more I waited, the less resources would be there. So that day, I moved into WestCare homeless shelter (a place for recovering substance abusers, that also houses up to 8 female veterans who are homeless). That day, I had to stop my eBay business, I had to stop the only source of income that I had. I had to leave my cats behind, as well as my possessions (he is "nice enough" to store these, and watch my cats, so i do not have to pay storage fees, or have to lose my cats). However, there is the danger of my items being damaged or destroyed, or my cats killed, as when I went back the next day to get a few more items, after I left, the person went into "my" area, and spraypainted on the walls "pig" and "don't come back" and I was told she threatened to take my cats to California, feed them to her pit bulls, video the evidence, and send it to me. Since that day, I have seen my cats 2 times. One is old, could die any time, and my biggest fear is that she will die alone, no one there, wondering why I abandoned her.
I am in this shelter, and have been trying to find out what resources are there to assist me. However, I am in this very grey, wishy-washy zone. I had to stop doing the eBay resell, as I cannot go back and forth to my items, and I could not bring them here. I could not go and source new items, since thrift stores were closed. The shelter I was in, did a lock down, we were only allowed out one time a week for "necessary" shopping trips, or job or medical. I also could not try to find online work here in the shelter, as they did not provide wi-fi (they do not even provide a desk/chair area, i have had to sit on my bed the entire time), and I have relied on my mobile phone's hotspot, since for the last 2 months, they have given free data, but after the 15th, I do not know what will happen. Since I am in a shelter, I could not take online jobs that required voice, as I would not know if a fire drill would happen, if I would be interrupted by staff, or by someone yelling in the corridor or outside my window. I could not try to take a typing type job, either, as working on a bed does not allow for long periods of sitting up/typing.
Resources have been slow, or non-existant. People are working from home, and sometimes it has been 2 weeks between application and getting initial contact.
I have had friends that have tried to booster me up. I did a gofundme, and have raised a little bit of funds from that. I also had online friends hold a fundraiser in Second Life for me, and raised some funds through that. These same friends told me "wait! The stimulus check is coming! You will get that, and things will be easier". At first, I did not believe them, and COULD not believe them, because I owe child support. I KNEW that I would not be one of the chosen ones, to get $1,200. But, April 28, there was a notice on the IRS website, that said my money was scheduled to be deposited to my bank account on April 28. I believed...and for 1 month, I tried to find out where this elusive money went. EVERY day, i scoured the IRS website, to try to figure out a way to contact them, scoured groups/etc, to find out. I received a letter, telling me I would get it. It took over 1 month, before I got a letter telling me that it went to my child support. Now, I am NOT complaining in the LEAST that it went to my back child support that I owed. My complaint is that I was held in limbo for 1 month, felt hostage, trying to find out.
For the entire time, I have been trying to find out what options are there for me. But basically, I am finding out, because I do not have an income currently, I do not qualify for a lot of programs (i.e. housing that is based on income). I *have* qualified for one program, the SSVF program through U.S. Vets. They have said because of circumstances, they can assist me for 1-3 months plus deposit, and moving. This is great. This is wonderful news. Except...every apartment I call, or have written, or have looked up, have a 2x or 3x rent requirement. I have called many apartment complexes, however, without an income, they cannot accept me. It appears that the ONLY place that I will qualify for, are the weekly motel type places. Siegel Suites and the like. I am on a waiting list with the housing authority, but I am #40ish on most of the places available to me, and #33 on Patriot Place. I did receive phone calls from 2 other programs, however, because I qualified for the SSVF, they could not assist me.
I am trying to get into an apartment, one with stability. I am hoping to find a 2 bedroom apartment, I know there are some that are $850 and less. The reason is because of my eBay. I am hoping, and fairly confident, when I start back, I will develop this into a full-time income, and be able to cover my expenses. With a 2 bedroom, I can keep one room as storage and an "office", however, I can go with a 1 bedroom. I do not want to do roommate, because of the amount of items, because of my sleep problems, and because of the cats, and the same reasonings of why I do not want a studio.
I was told to apply for SSI, SSDI, and VA Benefits. I did all 3. I received one letter back from SSI, I submitted more information that they requested, and I received a letter saying that I closed the case. I never did. But there's again, no phone numbers to call, no place to go into. When the government said that self-employed and gig workers would be able to qualify for unemployment, I was apprehensively pleased. I listened, and their first instructions were to "apply for unemployment, get denied, and then you will be able to have someone review the case, and approve it on a case by case basis." I did so, and received my first denial, and sent in an appeal. Then I found out about the PUA website, and on the very first day, I applied. The first day that weekly certifications were able to be entered, I entered all. I received my "Notice of PUA Monetary Determination", and thought all was well. I have entered every weekly certification. And then they stated June 1 would bring adjudication. I was one of the first numbers, #18xxx. I thought I would either get approved, or get a phone call. None happened. On the 5th of June, I started to call, and I joined a group on facebook, Nevada - Pandemic Unemployment Assistance (PUA). I have found out more from this group, than I did from the website...and found out that there are people who are having as many, if not more, problems than I am.
Which brings me to today. My current situation. My last week has been on the phone 8+ hours a day, dialing in to the Pandemic Unemployment Office's phone line. It dials, I get to listen to horrible guitar music for 20 seconds, and get told to hold for the next available operator. At the 5 minute 40 second mark, it cuts off, and I have to redial. This has been Friday from 10am - 8pm. Saturday from 8am until 12, and Monday through Thursday from approximately 9 or 10am until 8pm each day. I have not even taken a break for the lunch or dinner served here, I have just been hitting redial every time. Today, I finally figured out how to use redial, so now I do not have to manually hit redial.
I have found out that many people, who filed on the first day, are caught up in a "glitch" that must be manually cleared. MANY people have applied in the last 2 weeks, and received pay 3 days later, however, most people who applied that first day for PUA have not received it, unless they have been one of the lucky few who have been able to reach an adjudicator to help remove it. Those even on line 81 can see "you are fine, you just need someone to manually approve it". Friday, the head of EDTR stated that they would pay now, adjudicate later, but for most of us, that hasn't happened, and does not appear that it will happen soon. I have had a status of "Lack of Work" (5/23) and "Working Full Time" (5/23), which has dropped off. There was a glitch (stated publicly by many agencies) of "Claim Stopped" (5/25) and "IP - Investigative Case" (5/25) that also dropped off pretty much immediately. I also had "PUA - Other Program Elegibility" (5/22) which also was gone within a couple of days. So currently, I have "Case under Review - No" and "Unresolved Issues - Yes" with no Outstanding Claim Issues. My eligibility review date was 4/19/2020. Some have guessed that since this is before the first date that we could enter our information, that is part of the glitch.
So now, I am in this...perfect storm of issues, and it feels inescapable. I cannot get an apartment without an income. However, I cannot START doing my "job" again (ebay reselling) without an apartment or place to live. I cannot qualify for a lot of places due to income requirement, even those that base your rent on income, because I do not have disability income. I also have not been homeless long enough to qualify for some other programs. I got, but did not get, a stimulus check, and now, I am in a holding pattern, to find out will I get this unemployment PUA income, and will I be able to get a place. I tried to fight with the VA system for medical attention and assistance with disability over 2 years ago, and had to give up, because I was unable to take the stress...and I am back, now, in that same nightmare, with this.
I have 4 cats waiting for a place. 1 of them, I may never see again. 1 of them, I may have to give up, even if I do find a place. These cats are my emotional support. They, and virtual friends, have kept me going in this frustrating time, in a room devoid of decorations, of television, of entertainment. Lonely, and stressed. Every phone redial takes so much strength to press that button again, to hear the same music over, and over, the same voice telling you that the employees are busy helping other people, to please wait a couple of minutes and try your call again. This all leaves a person feeling beat down, hopeless, and at the end of their rope. It truly feels like a never-ending nightmare that you cannot wake up from.
So I feel like I am slipping through the cracks, and I do not know how to keep from falling, and how to keep from failing. And so I reach out, in hopes that perhaps someone can help.
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http://gf.me/u/xqsm5j <---gofundme